At Tower Rush Slot (operated through licensed partners featuring Galaxsys games), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you register, play Tower Rush, claim bonuses, or interact with our services at UK-licensed online casinos.
We are committed to full compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all UK Gambling Commission (UKGC) requirements. This policy applies to all UK players accessing Tower Rush Slot via our partner sites.
By using our services, you agree to the practices described here. If you do not agree, please do not register or play.
1. Who We Are and Who This Policy Covers
Tower Rush Slot is a game provided by Galaxsys and offered exclusively through UK Gambling Commission-licensed online casino operators (“we”, “us”, “our”). We do not operate the casino platform ourselves — your account, deposits, withdrawals, and primary data processing are handled by the licensed operator you choose.
This Privacy Policy covers data processed in connection with Tower Rush Slot gameplay, bonuses, and related interactions. For the casino’s full privacy policy (including payment processing and account management), please refer to the specific operator’s policy on their website.
2. Information We Collect
We (and our licensed partners) may collect the following types of information:
Personal Information You Provide
- Name, date of birth, email address, phone number
- Residential address and postcode (for verification and regulatory compliance)
- Username, password, and security questions
- Payment details (handled securely by the operator — we do not store full card numbers)
- Identity documents (passport, driving licence) for KYC/AML checks
Automatically Collected Information
- Device information (IP address, browser type, operating system, mobile device ID)
- Gameplay data (bets placed, cash-out times, bonus triggers in Tower Rush Slot)
- Cookies, pixels, and similar technologies (for site functionality, analytics, and personalised offers)
Information from Third Parties
- Verification data from credit/reference agencies (for age, identity, and affordability checks)
- Fraud prevention and responsible gambling databases
3. How We Use Your Information
We use your data only for legitimate purposes, including:
- To provide and improve Tower Rush Slot gameplay
- To process registrations, deposits, bonuses, and withdrawals
- To verify identity, prevent fraud, money laundering, and underage gambling (UKGC requirement)
- To send important service messages (e.g., bonus expiry, account security alerts)
- To offer personalised promotions (with your consent where required)
- To comply with legal and regulatory obligations (UKGC, HMRC, anti-money laundering laws)
- To analyse site performance and game popularity (anonymised data)
- To support responsible gambling tools (self-exclusion, deposit limits)
We never sell your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following bases:
- Contract — to deliver the gaming service you requested
- Legal obligation — KYC, AML, responsible gambling, tax reporting
- Legitimate interests — fraud prevention, service improvement, personalised marketing (where balanced against your rights)
- Consent — optional marketing communications and certain cookies
You can withdraw consent at any time (though this may limit certain features).
5. Who We Share Your Information With
We share data only when necessary:
- With the licensed casino operator (your primary data controller)
- With Galaxsys (game provider) for technical support and gameplay analytics
- With payment processors and identity verification services
- With regulatory authorities (UKGC, law enforcement) when required by law
- With professional advisors (auditors, lawyers) under strict confidentiality
All third parties are contractually required to protect your data to the same standard.
6. International Data Transfers
Some of our service providers (e.g., cloud hosting, analytics tools) may be located outside the UK/EEA. Where this happens, we ensure adequate safeguards are in place, such as UK International Data Transfer Agreements or Standard Contractual Clauses.
7. How Long We Keep Your Data
We retain your data only for as long as necessary:
- Account data — for the duration of your account + 5 years after closure (UKGC/AML requirement)
- Gameplay and transaction records — 5–6 years for regulatory and tax purposes
- Marketing data — until you unsubscribe or object
- Anonymised analytics — indefinitely in aggregated form
After these periods, data is securely deleted or anonymised.
8. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal retention obligations)
- Restrict processing
- Object to processing (including direct marketing)
- Data portability
- Not be subject to automated decision-making with legal effect
To exercise any right, contact the casino operator’s support team (they are your primary data controller) or email the DPO details listed on their site. We aim to respond within one month.
You also have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/
9. Security of Your Information
We (and our partners) use industry-standard security measures:
- Encryption (TLS/SSL) for data in transit
- Secure servers and firewalls
- Access controls and regular security audits
- Strict staff confidentiality agreements
No system is 100% secure, but we take all reasonable steps to protect your data.
10. Cookies and Similar Technologies
We use cookies for essential functions (login, gameplay), analytics, and (with consent) marketing. You can manage preferences via the cookie banner or browser settings. For full details, see the casino’s Cookie Policy.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in law, technology, or our services. Significant changes will be notified via email or site notice. Check back regularly — continued use after changes constitutes acceptance.
Last updated: February 2026
12. Contact Us
For privacy questions related to Tower Rush Slot:
- Contact the casino operator you are registered with (preferred – they hold your main account data)
- Email: [support@casinooperator.com] or use the in-site help centre
If your query specifically concerns Galaxsys game data processing, reach out via the operator — they will coordinate if needed.
Your trust matters. We’re here to keep your Tower Rush experience safe, fair, and private. Play responsibly.